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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Grace Schumacher

October 5, 2023

1  out of  5 rating by Grace Schumacher
"DO NOT go with them for insurance. I got in an accident in sept and car was totalled on my way to work on a wknd. I was told by these angents I shouldn't have called my insurance~!! what! They tried to put it under my policy even though it was clearly the other person's fault. It's been a nightmare dealing with them. Tried cancelling, still got charged called at least 6 times to cancel and they wouldn't do it until I was already charged. DO NOT RECOMMEND!"

David Nuss

September 12, 2023

1  out of  5 rating by David Nuss
"I have been with Michael for years after he took over Bob Chapman's practice. Before that I was with Mr. Chapman's as an agent since I moved to Denver in 1989. Working with Bob's office was great. Michael's so so. However, when my youngest daughter recently received her license I emailed Michael's office, as I had with my other two children, to see what I needed to provide for her to be covered and apply any discounts from driver's school, grades, etc. I promptly received a reply from the office manager/assistant outlining what I would need to submit. The day my daughter received her license I provided a picture of the license and all other requested documents and asked for confirmation of coverage. I did not hear back. I emailed again a few days later, copying Michael, and still did not hear back. A few days later I called and left a message, and immediately received a snarky (in my opinion) email from the assistant indicating as long as I gave my daughter permission to drive the car I didn't need to cover her as it would raise my rates. From my point of view, and this is supposition, opinion and conjecture, not a stated fact or accusation, the office's abrupt turnaround came after they saw my daughter's license. She is adopted and she is Black. My older two children, who I had no problem adding to my policy, are adopted and White. I emailed the assistant asking for immediate confirmation of coverage and questioned the office's customer service. I copied Michael again on this email and again never heard back from him or his office. Several days later I transferred my account to a new agent, where Bob's old assistant works, and the matter was resolved in a day. However, Michael's office still had not added my daughter to the policy. From my perspective they refused to cover her. Draw your own conclusions."

brenda smith

August 15, 2023

5  out of  5 rating by brenda smith
"Good company to work with. They are very personable. I love doing business with them. I like the rates also."

Damian Riniker

May 4, 2023

1  out of  5 rating by Damian Riniker
"After paying my policy in full, I experienced issues with the State Farm app while setting up the Drive Safe and Save beacon. I was told that I needed to contact their development team to resolve the issues that their app was having. Once I was able to fully setup the beacon and track my trips, I was unenrolled from the program without any communication. I was then told that I never completed the setup and now owed money for the discount given. Now for over a month and numerous email inquiries I have heard nothing from them about the matter and have received bills for the policy that I paid in full. Very rude with poor communication."

Christina Burkardt

March 22, 2023

5  out of  5 rating by Christina Burkardt
"Best SF agency! Super helpful and caring individuals make sure you’re getting the best coverage for you for the best price!"

Linh Tran

December 6, 2022

5  out of  5 rating by Linh Tran
"Jakob T was very friendly and answers all my questions."

trip grau

November 2, 2022

5  out of  5 rating by trip grau
"Christina B. was fantastic! Prompt, polite, and she created immediate action and execution on my request. Her customer service skills are very strong, a great person to work with if you want things done!"

Cindy Stowe

October 27, 2022

5  out of  5 rating by Cindy Stowe
"We have been a customer of State Farm for many years. We recently had to file a claim and everyone was super professional and the process was handled quickly and seamlessly. We are grateful that we place our business with State Farm."

Martin Romo

October 26, 2022

5  out of  5 rating by Martin Romo
"Extremely friendly. Easy to understand"

Waltrina DeFrantz-Dufor

October 26, 2022

5  out of  5 rating by Waltrina DeFrantz-Dufor
"Christina and the entire staff of Marlovits’s State Farm team provides prompt responses, and goes above and beyond to provide excellent customer service."

Justin Perkes

October 12, 2022

5  out of  5 rating by Justin Perkes
"Thank you for being so helpful 😁"

Skyler Vera

September 22, 2022

5  out of  5 rating by Skyler Vera
"Alexandria and Michael have both been an amazing help getting me my policies for both auto and rental. Highly recommend!"

Mikel Farley

September 20, 2022

5  out of  5 rating by Mikel Farley
"Alexandria D Gibson was the best customer service agent experience I’ve ever had. She possessed and shared a wealth of knowledge, was patient and compassionate and went above and beyond in explaining every detail including the ability to suspend certain coverages when my vehicle is garaged for months. She deserves a promotion and pay increase immediately! Hard to find and especially retain quality staff like her. 5 Stars! Mikel Farley Aspen, CO"


September 14, 2022

5  out of  5 rating by LandoCommando
"Very helpful!! Really good agency!!"

Lucretia Nutt

September 12, 2022

5  out of  5 rating by Lucretia Nutt
"Incredible customer service. Samantha has been wonderful!! She was able to find better coverage for a lower cost. I recommend you give them a call and see what they can do for you!!! 🌟🌟🌟🌟🌟 5 STARS more if I could!!! It was also a pleasure talking to Jakob while we waited for Sam to get off the phone!!! I look forward to working with them for a long time."

Tay Witherspoon

September 9, 2022

5  out of  5 rating by Tay Witherspoon
"The customer service I receive from EVERYONE is top knotch, Jake, Alex, Michael, and Christina are absolutely fantastic. They got me an amazing rate on my full coverage insurance for my car and saved me money on rental insurance as well. HIGHLY RECOMMEND THEM!!!"

David Cowley

September 2, 2022

5  out of  5 rating by David Cowley
"Received a voicemail reminder my insurance premium was due."

Juan Heide

August 18, 2022

5  out of  5 rating by Juan Heide
"Great customer service and very knowledgeable. They will take the time to explain and answer all questions. Definitely recommend. They actually call you back and ensure that you have a clear understanding of your policies and options."

Reuben Watkins

June 4, 2022

5  out of  5 rating by Reuben Watkins
"Michael is a really nice dude and super helpful. He’s always willing to take the time to make sure you understand your options."

Steven Wilhelmsen

May 20, 2022

5  out of  5 rating by Steven Wilhelmsen
"Mike was great to work with. He wrote me a great policy and was not pushy in any of the recommendations that he made."

Best Dad

May 17, 2022

5  out of  5 rating by Best Dad
"Jake and Mr. Marlovits are seriously the best in the insurance game! Nothing but the best. Always working things out with me about my policies changing. Always answering questions even after office hours. Jake may not wear khakis but he is the man! HIGHLY RECOMMENDED! Best insurance in Colorado hands down!"

Michael Roberts

March 31, 2022

5  out of  5 rating by Michael Roberts
"Samantha is truly awesome. She was honest and very helpful with all my inquiries and issues. I would definitely recommend her to all my friends and family."

Randi Spencer

March 16, 2022

5  out of  5 rating by Randi Spencer
"Great experience. Jakob helped me set up my auto insurance policy and was incredibly helpful with breaking down and explaining the various coverage components I was unfamiliar with. I was also shocked by how much lower my rate was compared to every other company I had spoken with."

Julie Patten

March 9, 2022

5  out of  5 rating by Julie Patten
"I was moved over to Michael Marlovits when my former state farm agent Bob Chapman passed away. Michael and his team have been excellent to work with. At the start, Michael reached out to review our coverage to ensure we were at the right levels. His staff, Jacob and Samantha, are super friendly, respond timely, and are great to work with. Jacob helped us extensively when we purchased a new investment home to deal with the lender. If anyone is looking for an insurance company, I would wholeheartedly recommend the Marlovits agency."

SOL Design, Inc.

March 7, 2022

5  out of  5 rating by SOL Design, Inc.
"Very thorough and great customer service!"