State Farm® Insurance Agent Michael Marlovits

"Do not use Michael's office if you expect to ever speak with them again. I recently took over my elderly mother's finances. I discovered that her home is woefully underinsured. Her agent was Michael. I tried calling his office several times over 2 weeks to increase the insurance. They never answered and did not call back. I decided to switch Mom's agent to our very responsive State Farm agent only to find out that Michael's office had to initiate the change. How were we supposed to accomplish that when they won't answer the phone??? I resorted to using State Farm's customer service center to contact Michael's office to switch agents. I was assured by 2 different customer service agents that they had spoken with Michael's office and the office had agreed to start the agent switch. The process was supposed to take 2-3 business days. A week later the process sill had not been started. I finally worked with my very responsive State Farm agent and I believe the agent switch is officially underway. I'll finally be able to get Mom's house properly insured once my great agent gets her account. Michael's office is AWFUL. Use him at your own risk."

"Michael’s business piggybacked on our State Farm insurance my mother initiated in 1958. We have had a long multi generational wonderful ongoing relationship with our state farm insurance representatives over the years. I want to especially complement Christina, she is so very professional and yet so very caring. She is so approachable and understanding. She goes above and beyond to make sure things are in order, and the best options are explored. Top notch! So glad that she is taking care of our insurance needs. I really feel like I am dealing with a friend or family member when I talk to her. What an unexpected breath of fresh air while dealing with an insurance company!"

"Very personable company. It's nice to talk to a real person other than an automated system."

"Michael and his team are the most reliable, responsive, supportive, and caring office I have had the opportunity to work with! As I have gone through many transitions and with my car and business, Michael has always been so kind, encouraging, and always very honest with me. He has proven himself to be trustworthy and I hope to work with him for a long time! EDIT: I just got off the phone with his team about bundling home and auto and got so much information ad good help!"

"Michael and his staff do a poor job with communicating. State Farm has been great, but I would recommend working with an agent who is willing to pick up the phone and help their customers."

"I have been with State Farm for over 40 years combined service, and really appreciate the service they provide. Most recently I had a roof situation and Christina Burkardt with State Farm helped me navigate a very complicated situation. It took some time to resolve, but her assistance was greatly appreciated :)."

"They were really helpful Answered all my questions Thank you"

"Christina Burkardt went above and beyond the call of duty to help me solve a problem regarding a State Farm billing which resulted in State Farm's inability to let me pay my bill online. Christina was professional, polite, thorough and took the time to answer all my questions fully and clearly. I don't know where State Farm found Christina, but my advice is that State Farm should return to that place and hire six more agents who are as helpful and efficient as Christina. She's a gem."

"Always great service here!"

"I tried to sign up and didn't get a callback until weeks later. This should have been my first RED FLAG. I have tried numerous times to contact and they will not reply or call me back so I can change my policy. PLEASE READ REVIEWS, BUYER BEWARE"

"Michael Marlovits State Farm is terrible. No callback, no communication, these folks take your money and run"

"Poor Customer service, never calls back. We have left dozens of voicemails to change policy and they do not callback. Find someone else if you are considering Statefarm. Michael Marlovits has poor customer service and zero reliability for his clients"

"Christina was very good at explaining the pros and cons of keeping or cancelling my car insurance for my 2005 Honda which is inoperable right now and I will probably donate it to a worthy cause. She recommended suspending my insurance. That way I would not lose my standing that I have with current discounts for when I finally buy a new Honda. They would just transfer it over to the new car. Phew ! Glad she recommended that ! Christina was so friendly in our phone call and I'm really happy that she helped me figure out what to do , for now , with my Honda."

"DO NOT go with them for insurance. I got in an accident in sept and car was totalled on my way to work on a wknd. I was told by these angents I shouldn't have called my insurance~!! what! They tried to put it under my policy even though it was clearly the other person's fault. It's been a nightmare dealing with them. Tried cancelling, still got charged called at least 6 times to cancel and they wouldn't do it until I was already charged. DO NOT RECOMMEND! Update: in oct they sent me the full amt (they had charged me my monthly payment for Oct) and they did refund me that amt."

"Good company to work with. They are very personable. I love doing business with them. I like the rates also."

"After paying my policy in full, I experienced issues with the State Farm app while setting up the Drive Safe and Save beacon. I was told that I needed to contact their development team to resolve the issues that their app was having. Once I was able to fully setup the beacon and track my trips, I was unenrolled from the program without any communication. I was then told that I never completed the setup and now owed money for the discount given. Now for over a month and numerous email inquiries I have heard nothing from them about the matter and have received bills for the policy that I paid in full. Very rude with poor communication."

"Best SF agency! Super helpful and caring individuals make sure you’re getting the best coverage for you for the best price!"

"Jakob T was very friendly and answers all my questions."

"Christina B. was fantastic! Prompt, polite, and she created immediate action and execution on my request. Her customer service skills are very strong, a great person to work with if you want things done!"

"We have been a customer of State Farm for many years. We recently had to file a claim and everyone was super professional and the process was handled quickly and seamlessly. We are grateful that we place our business with State Farm."

"Extremely friendly. Easy to understand"

"Christina and the entire staff of Marlovits’s State Farm team provides prompt responses, and goes above and beyond to provide excellent customer service."

"Thank you for being so helpful 😁"

"Alexandria and Michael have both been an amazing help getting me my policies for both auto and rental. Highly recommend!"

"Alexandria D Gibson was the best customer service agent experience I’ve ever had. She possessed and shared a wealth of knowledge, was patient and compassionate and went above and beyond in explaining every detail including the ability to suspend certain coverages when my vehicle is garaged for months. She deserves a promotion and pay increase immediately! Hard to find and especially retain quality staff like her. 5 Stars! Mikel Farley Aspen, CO"