Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Douglas Taylor

Douglas Taylor

November 15, 2024

5  out of  5
rating by Douglas Taylor
"I have been with State Farm for over 40 years combined service, and really appreciate the service they provide. Most recently I had a roof situation and Christina Burkardt with State Farm helped me navigate a very complicated situation. It took some time to resolve, but her assistance was greatly appreciated :)."
We responded:
"Thank you Douglas!"
Profile photo of bartu celik

bartu celik

August 14, 2024

5  out of  5
rating by bartu celik
"They were really helpful Answered all my questions Thank you"
Profile photo of Chris Field

Chris Field

July 10, 2024

5  out of  5
rating by Chris Field
"Christina Burkardt went above and beyond the call of duty to help me solve a problem regarding a State Farm billing which resulted in State Farm's inability to let me pay my bill online. Christina was professional, polite, thorough and took the time to answer all my questions fully and clearly. I don't know where State Farm found Christina, but my advice is that State Farm should return to that place and hire six more agents who are as helpful and efficient as Christina. She's a gem."
Profile photo of James Mitchell

James Mitchell

April 8, 2024

5  out of  5
rating by James Mitchell
"Always great service here!"
We responded:
"Thanks James!!!"
Profile photo of Tyler Hardy

Tyler Hardy

March 25, 2024

5  out of  5
rating by Tyler Hardy
"Christina was very helpful and offered great advice on how I should proceed when backed into. I definitely recommend Christina for collision advice!"
We responded:
"Thank you Tyler! Christina rocks!!!"
Profile photo of Katie Collins

Katie Collins

March 15, 2024

1  out of  5
rating by Katie Collins
"I tried to sign up and didn't get a callback until weeks later. This should have been my first RED FLAG. I have tried numerous times to contact and they will not reply or call me back so I can change my policy. PLEASE READ REVIEWS, BUYER BEWARE"
We responded:
"I’m sorry that you had a bad experience. I would like the opportunity to correct this miscommunication. Please text, email, or call the office. "
Profile photo of Jason Wilson

Jason Wilson

March 15, 2024

1  out of  5
rating by Jason Wilson
"Michael Marlovits State Farm is terrible. No callback, no communication, these folks take your money and run"
We responded:
"I’m sorry that you had a bad experience. I would like the opportunity to correct this miscommunication. Please text, email, or call the office. "
Profile photo of Ethan

Ethan

March 15, 2024

1  out of  5
rating by Ethan
"Poor Customer service, never calls back. We have left dozens of voicemails to change policy and they do not callback. Find someone else if you are considering Statefarm. Michael Marlovits has poor customer service and zero reliability for his clients"
We responded:
"I’m sorry that you had a bad experience. I would like the opportunity to correct this miscommunication. Please text, email, or call the office. "
Profile photo of Caroline Poole

Caroline Poole

March 8, 2024

5  out of  5
rating by Caroline Poole
"Christina was very good at explaining the pros and cons of keeping or cancelling my car insurance for my 2005 Honda which is inoperable right now and I will probably donate it to a worthy cause. She recommended suspending my insurance. That way I would not lose my standing that I have with current discounts for when I finally buy a new Honda. They would just transfer it over to the new car. Phew ! Glad she recommended that ! Christina was so friendly in our phone call and I'm really happy that she helped me figure out what to do , for now , with my Honda."
We responded:
"Thank you Caroline!! Christina rocks!!!"
Profile photo of Grace Schumacher

Grace Schumacher

December 13, 2023

1  out of  5
rating by Grace Schumacher
"DO NOT go with them for insurance. I got in an accident in sept and car was totalled on my way to work on a wknd. I was told by these angents I shouldn't have called my insurance~!! what! They tried to put it under my policy even though it was clearly the other person's fault. It's been a nightmare dealing with them. Tried cancelling, still got charged called at least 6 times to cancel and they wouldn't do it until I was already charged. DO NOT RECOMMEND! Update: in oct they sent me the full amt (they had charged me my monthly payment for Oct) and they did refund me that amt."
Profile photo of brenda smith

brenda smith

August 15, 2023

5  out of  5
rating by brenda smith
"Good company to work with. They are very personable. I love doing business with them. I like the rates also."
We responded:
"Thank you Brenda!! Please let any friends, family, or co-worker know about our great service and rates! Please drop by for some coffee or tea when you can!"
Profile photo of Damian Riniker

Damian Riniker

May 4, 2023

1  out of  5
rating by Damian Riniker
"After paying my policy in full, I experienced issues with the State Farm app while setting up the Drive Safe and Save beacon. I was told that I needed to contact their development team to resolve the issues that their app was having. Once I was able to fully setup the beacon and track my trips, I was unenrolled from the program without any communication. I was then told that I never completed the setup and now owed money for the discount given. Now for over a month and numerous email inquiries I have heard nothing from them about the matter and have received bills for the policy that I paid in full. Very rude with poor communication."
Profile photo of Christina Burkardt

Christina Burkardt

March 22, 2023

5  out of  5
rating by Christina Burkardt
"Best SF agency! Super helpful and caring individuals make sure you’re getting the best coverage for you for the best price!"
Profile photo of Linh Tran

Linh Tran

December 6, 2022

5  out of  5
rating by Linh Tran
"Jakob T was very friendly and answers all my questions."
Profile photo of trip grau

trip grau

November 2, 2022

5  out of  5
rating by trip grau
"Christina B. was fantastic! Prompt, polite, and she created immediate action and execution on my request. Her customer service skills are very strong, a great person to work with if you want things done!"
Profile photo of Cindy Stowe

Cindy Stowe

October 27, 2022

5  out of  5
rating by Cindy Stowe
"We have been a customer of State Farm for many years. We recently had to file a claim and everyone was super professional and the process was handled quickly and seamlessly. We are grateful that we place our business with State Farm."
We responded:
"Glad we could assist you in your time of need Cindy! Thank you for your continued support!"
Profile photo of Martin Romo

Martin Romo

October 26, 2022

5  out of  5
rating by Martin Romo
"Extremely friendly. Easy to understand"
We responded:
"Thank you!"
Profile photo of Waltrina DeFrantz-Dufor

Waltrina DeFrantz-Dufor

October 26, 2022

5  out of  5
rating by Waltrina DeFrantz-Dufor
"Christina and the entire staff of Marlovits’s State Farm team provides prompt responses, and goes above and beyond to provide excellent customer service."
We responded:
"Thank you Waltrina!"
Profile photo of Justin Perkes

Justin Perkes

October 12, 2022

5  out of  5
rating by Justin Perkes
"Thank you for being so helpful 😁"
We responded:
"Anytime Justin!!"
Profile photo of Skyler Vera

Skyler Vera

September 22, 2022

5  out of  5
rating by Skyler Vera
"Alexandria and Michael have both been an amazing help getting me my policies for both auto and rental. Highly recommend!"
We responded:
"Thanks Skyler!!! You are our 100th review!!!"
Profile photo of Mikel Farley

Mikel Farley

September 20, 2022

5  out of  5
rating by Mikel Farley
"Alexandria D Gibson was the best customer service agent experience I’ve ever had. She possessed and shared a wealth of knowledge, was patient and compassionate and went above and beyond in explaining every detail including the ability to suspend certain coverages when my vehicle is garaged for months. She deserves a promotion and pay increase immediately! Hard to find and especially retain quality staff like her. 5 Stars! Mikel Farley Aspen, CO"
We responded:
"Thank you Mikel! Alexandria strives to be the best in the business and is doing a phenomenal job!"
Profile photo of LandoCommando

LandoCommando

September 14, 2022

5  out of  5
rating by LandoCommando
"Very helpful!! Really good agency!!"
We responded:
"Thank you for the review!!! Welcome to the office!"
Profile photo of Lucretia Nutt

Lucretia Nutt

September 12, 2022

5  out of  5
rating by Lucretia Nutt
"Incredible customer service. Samantha has been wonderful!! She was able to find better coverage for a lower cost. I recommend you give them a call and see what they can do for you!!! 🌟🌟🌟🌟🌟 5 STARS more if I could!!! It was also a pleasure talking to Jakob while we waited for Sam to get off the phone!!! I look forward to working with them for a long time."
We responded:
"Thank you Lucretia!"
Profile photo of Tay Witherspoon

Tay Witherspoon

September 9, 2022

5  out of  5
rating by Tay Witherspoon
"The customer service I receive from EVERYONE is top knotch, Jake, Alex, Michael, and Christina are absolutely fantastic. They got me an amazing rate on my full coverage insurance for my car and saved me money on rental insurance as well. HIGHLY RECOMMEND THEM!!!"
We responded:
"Thank you Tay! We strive to meet your needs and saving you money is the best! Have a great day!"
Profile photo of David Cowley

David Cowley

September 2, 2022

5  out of  5
rating by David Cowley
"Received a voicemail reminder my insurance premium was due."
We responded:
"We hope our service was helpful David! Have a great day!"